Why do government officials love e-government and hate e-democracy? The answer is implicit in the definition of the question. E-government uses information technology to make government operate more efficiently, often by copying techniques first developed in the private sector. E-democracy uses information technology to make elected officials more accountable to the public.
In the minds of elected officials, encouraging e-government is a win-win proposition. The public loves to cut waste while improving service, and politicians are happy to show… more