At the age of forty-three, Martine Leveque decided it was time to start
over. For several years, she had worked in the movie business, writing
subtitles in Italian and French for English-language films, but her
employer moved overseas. She then tried her hand at sales, but each
time the economy dipped sales tumbled, along with her income, and as a
single mother with a teenage son, she wanted a job that offered more
security. She decided to pursue a career in nursing, a high-demand
field where she could also do some good.
While researching her options online, Leveque stumbled on the Web site
for Everest College, part of the Corinthian Colleges chain, which
pictured students in lab coats and scrubs probing a replica of a human
heart and a string of glowing testimonials from graduates. "Now I know
exactly where I am going. And now I'm making very good money," enthused
a former student named Anjali B. The school, near Leveque's home in
Alhambra, California, offered a Licensed Vocational Nursing program
that would take her just one year to complete. When Leveque contacted
the admissions office, she was told she would receive hands-on training
from experienced nurses in state-of-the-art labs with the most modern
equipment--including a recently purchased $30,000 mannequin that could
simulate the birthing process. She also says recruiters told her that
she would be able to do rotations at the University of California, Los
Angeles Medical Center, one of the nation's best hospitals.
Leveque was intrigued, though she was initially put off by the $29,000
tuition. But the school's recruiters assured her there was nothing to
be concerned about: Everest had an exceptional track record of helping
students find employment--they claimed the typical Everest College LVN
graduates landed a job paying between $28 and $35 an hour straight out
of school. And the school would arrange a financial aid package to
cover her costs.
In the end, Leveque decided to enroll. The day she came in to fill out
her paperwork, she says, the recruiters rushed her through the process
and discouraged her from taking the forms home to look over. They told
her that she would be taking out private loans in addition to federal
loans that are traditionally used to pay educational expenses, but did
not explain what the terms of those loans would be. "They just kept
telling me that ‘we're with you,' and that they would try to get me the
maximum amount of federal loans allowed," she says. Only later did she
learn that those private loans--which made up two-thirds of her
"financial aid" package--carried double-digit interest rates and other
onerous terms.
To make matters worse, the program did not come close to delivering on
the promises that had been made. The instructors had little recent
medical experience. Instead of really teaching, she says, they usually
just read textbooks aloud in class and sometimes offered students the
answers on tests ahead of time. On the rare occasions when Leveque and
her class were given time in the lab, she found that the equipment was
broken down and shoddy--except for the expensive new mannequin, which no
one knew how to use. Instead of the promised rotations at UCLA Medical
Center, her clinical training consisted of helping pass out pills at a
nursing home. (A spokeswoman for Corinthian Colleges denied many of
Leveque's allegations, insisting that the company does not condone
cheating, that all LVN instructors at Everest College have "at least
the minimum qualifications" set by the California Board of Vocational
Nursing, and that UCLA Medical Center "is not and has never been" one
of the school's official clinical training sites.)
Since graduating in 2008, Leveque has been unable to find a nursing
job, perhaps because she never learned how to perform basic tasks such
as giving shots. Instead, she works as an occasional home health care
aid earning at the most $1,200 a month--not enough to pay her rent on
the cramped apartment she shares with her sister and son or keep gas in
her car, much less pay off her student loans. As a result, her loan
balance has ballooned to $40,000, and she has no idea how she will ever
pay it off. "My credit is ruined," Leveque says. "I made one mistake,
and I will be paying for it for the rest of my life."
Leveque's story is far from unique. Each year, more than two million
Americans enroll in for-profit colleges, also known as proprietary
schools, and their popularity has only grown since the financial
crisis. While traditional four-year colleges are struggling with
dwindling student bodies and budget gaps, proprietary schools are
reporting record enrollments as the newly unemployed try to retool
their skills so they can wade back into the job market. Some of the
largest for-profit chains say their numbers have doubled over the last
year.
The students who are flocking to these schools are mostly poor and
working class, and they rely heavily on student loans to cover tuition.
According to a College Board analysis of Department of Education data,
60 percent of bachelor's degree recipients at for-profit colleges
graduate with $30,000 or more in student loans--one and a half times the
percentage of those at traditional private colleges and three times
more than those at four-year public colleges and universities.
Similarly, those who earn two-year degrees from proprietary schools
rack up nearly three times as much debt as those at community colleges,
which serve a similar student population. Proprietary school students
are also much more likely to take on private student loans, which,
unlike their federal counterparts, are not guaranteed by the federal
government, offer scant consumer protections, and tend to charge
astronomical interest-in some cases as high as 20 percent.
These figures are all the more troubling in light of these schools'
spotty record of graduating students; the median graduation rate for
proprietary schools is only 38 percent--by far the lowest rate in the
higher education sector. What's more, even those students who make it
through often can't find jobs. The reason for this is simple: while
some proprietary schools offer a good education, many more are subpar
at best. Thus large numbers of students leave with little to show for
their effort other than a heap of debt. Not surprisingly, students at
proprietary schools are far more likely to default on their loans than
those at other colleges.
The appalling treatment of disadvantaged students at the hands of
proprietary schools ought to be a national scandal, especially at a
time when America desperately needs more college graduates to stay
competitive. But the problem has barely registered in Washington.
That's partly because the proprietary school lobby has enough clout
among lawmakers on both sides of the aisle to keep the issue quiet. But
Congress and the Obama administration have also had their hands full
advancing other higher education reforms--in particular, legislation to
kick private lenders out of the federally subsidized student loan
program. This will create tens of billions of dollars in cost savings
that will go toward larger Pell grants for low-income students. But
that measure, vital as it is, affects only lending within the federal
student loan program. It leaves untouched the private loans that are
increasingly being foisted on students like Leveque and the loosely
regulated schools that are profiting as a result.
The
for-profit higher education sector is no stranger to scandal. In the
1980s and early '90s, it came to light that hundreds of fly-by-night
schools had been set up solely to reap profits from the federal student
loan programs, in part by preying on poor people and minorities. The
most unscrupulous of them enrolled people straight off the welfare
lines, and got them to sign up for the maximum amount of federal
student loans available--sometimes without their knowledge or consent.
The rampant abuses caught the attention of the news media, sent
shockwaves through Capitol Hill, and led to a year-long, high-profile
Senate investigation led by Senator Sam Nunn, the Georgia Democrat. The
standing-room-only hearings had all the trappings of scandal, with
trade school officials pleading the Fifth and a school owner, who had
been convicted of defrauding the government, brought to the witness
table in handcuffs and leg irons.
Key lawmakers considered kicking all trade schools out of the federal
student aid programs--a virtual death sentence given the institutions'
heavy reliance on these funds. But Congress ultimately stepped back
from the brink and instead strengthened the Department of Education's
authority to weed out problem institutions. Under the new rules,
for-profit colleges had to get at least 15 percent of their tuition
money from sources other than federal loans and financial aid. Also, if
more than a quarter of a school's students consistently defaulted on
their loans within two years of graduating or dropping out, the school
could be barred from participating in federal financial aid programs.
The idea was to get rid of those schools that were set up solely to
feed on federal funds and didn't provide the meaningful training
students needed to get jobs and pay off their debt. As a result, during
the 1990s more than 1,500 proprietary schools were either kicked out of
the government's financial aid programs altogether or withdrew
voluntarily. In an effort to rein in abusive recruiting tactics, in
1992 Congress also barred schools from compensating recruiters based on
the number of students they brought in.
These changes shook up the industry. The old generation of trade
schools gradually died off and were replaced by a new breed of
for-profit colleges--mostly huge, publicly traded corporations. The
largest, the Apollo Group, owns the University of Phoenix, which serves
more than 400,000 students at some ninety campuses and 150 learning
centers worldwide. Others include the Career Education Corporation,
which serves 90,000 students at seventy-five campuses around the world,
and Corinthian Colleges, which serves 69,000 students at more than 100
colleges in the United States and Canada.
Not only did these companies promise that their schools would be more
responsive to the needs of students and employers than the previous
generation, they also said they would be more accountable to the public
because, as publicly traded companies, they were heavily regulated.
"We've seen a fire across the prairie, and that fire has had a
purifying effect," Omer Waddles, then the president of the Career
College Association, told the Chronicle of Higher Education
in 1997. "As our sector has weathered the storms of recent years, a
stronger group of schools is emerging to carry, at a high level of
credibility, the mantle of training and career development."
In reality, the new breed of schools had quite a bit in common with
their predecessors; in some cases, they even operated out of the same
buildings and employed the same personnel. What's more, rather than
making them more accountable, the fact that they were publicly traded
created a powerful incentive for them to game the system. After all, to
keep their stock prices up and investors happy, the schools had to show
that they were constantly expanding, which meant there was intense
pressure to get students in the door and signed up for classes and
financial aid.
With so much at stake, these schools quickly found ways to skirt the
new rules. To get around the caps on student loan default rates, for
instance, many of them began hiring agencies to help former students
get forbearances or offering lines of credit so alums could make their
student-loan payments--but only during the initial two-year window, when
defaults were counted against the school by the Department of
Education. After that, students were left to wrestle with the debt on
their own. As for the rule requiring schools to get at least 15 percent
of tuition from nongovernment sources, it had some unintended
consequences. Rather than, say, enrolling people who could afford to
pay some tuition out of pocket, many schools started pushing students
to take out private student loans.
Previously, this kind of loan had gone exclusively to graduate and
professional students pursuing careers in high-paying fields like law
and medicine. The financially needy students who attend for-profit
institutions couldn't qualify for them because of their
less-than-stellar credit records, their lousy graduation rates, and
their spotty record of finding work in their field. But this began to
change around 2000. At the time, college tuition was skyrocketing--a
trend that has only accelerated--and federal grants and loans weren't
keeping pace. To fill the gap, financial aid officers started cutting
deals with lenders to bring in private loan money. In the case of
proprietary colleges, most of the large publicly traded chains forged
arrangements with Sallie Mae, the nation's largest student loan
company. (Once a quasi-government agency like Fannie Mae, it became
entirely private in 2004.) In exchange for pots of private student loan
funds that they could dole out at will--meaning without regard for
students' ability to repay the debt-the schools gave Sallie Mae the
right to be the exclusive provider of federal student loans on their
campuses. Lenders vie fiercely for this privilege because federal loans
are guaranteed by the government, meaning the Treasury pays back nearly
all the money if the borrower defaults. Thus lenders get to pocket
generous fees and interest and bear almost no risk.
Sallie Mae clearly understood that these private loans were going
mostly to subprime borrowers who might not be able to pay them back; in
2007, Senate investigators uncovered internal company documents showing
that executives expected a staggering 70 percent of its private student
loans at one for-profit school to end in default. Investigators
concluded that Sallie Mae viewed these loans as a "marketing expense"-a
token sum to be paid in exchange for the chance to gorge on federal
funds.
From the schools' perspective, it didn't much matter whether students
would be able to pay off their debt any more than it mattered if they
stuck with the program or graduated with the skills they needed. As
long as students were enrolled long enough to be considered a "start,"
meaning that they attended classes for a week or two, the schools got
to keep some of the money, and they got to include students in their
official enrollment tally, which gave Wall Street the impression they
were expanding. Having a cache of private loan funds to dole out also
allowed the schools to clinch the deal right away-no need to grind
through a stack of forms or wait for a third party to approve the loan
application. Thus recruiters could lock students in before they
experienced buyer's remorse.
At best, the George W. Bush administration and the Republican-led
Congress turned a blind eye to these schemes. At worst, they made it
easier for the schools to carry them out. In his first term, Bush
packed the Department of Education with allies of the proprietary
colleges. Before becoming the assistant secretary for post-secondary
education, for example, Sally Stroup worked as a lobbyist for the
University of Phoenix. Under her leadership, the agency took the teeth
out of regulations that were designed to rein in abuses of the 1990s,
including the incentive-compensation ban for recruiters.
Not surprisingly, many schools began resorting to hard-sell tactics to
bring students in. In 2004, the Department of Education found that
corporate bosses at the University of Phoenix routinely pressured and
intimidated their recruiters to put "asses in the classes." At some of
the campuses, enrollment counselors who didn't meet their targets were
sent to the "Red Room," a glassed-in space where they worked the phones
under intense management supervision. What's more, in recent years
dozens of former students have filed suits alleging they were misled
about classes and programs proprietary schools offered, as well as
about their prospects for graduating and getting jobs in their fields
of study. While the seriousness of the abuses vary, in some cases they
amount to outright fraud, with recruiters pressuring students to sign
up for classes that don't actually exist or to enroll in programs where
the instructors lack even basic expertise in the field. The push to get
students in the door also created more pressure to steer people into
private loans.
The frenzy only intensified after Congress passed the Bankruptcy Abuse
Prevention and Consumer Protection Act in 2005. This made it almost
impossible for those who took out private student loans to discharge
them in bankruptcy and, not surprisingly, turned the private student
loan market into a much more appealing target for lenders.
As a result of these changes, private loan borrowing has skyrocketed. In
the last decade alone, it has grown an astounding 674 percent at
colleges overall, when adjusted for inflation. The growth has been most
dramatic at for-profit colleges, where the percentage of students
taking out private loans jumped from 16 percent to 43 percent between
2004 and 2008, according to Department of Education data.
The spike in private loan borrowing is dismal news for students. Unlike
traditional student loans, which have low, fixed interest rates,
private educational loans generally have uncapped variable rates that
can climb as high as 20 percent--on par with the most predatory credit
cards. Private loans also come with much less flexible repayment
options. Borrowers can't defer payments if they suffer economic
hardship, for instance, and the size of their payment is not tied to
income, as it sometimes is in the federal program. Private loans also
lack basic consumer protections available to federal loan borrowers.
With a traditional federal student loan, for example, if a borrower
dies or becomes permanently disabled, the debt is forgiven, meaning
they or their kin are no longer responsible for paying it off. The same
goes if the school unexpectedly shuts down before a student graduates.
But none of this is true of private loans. Also, because it is so
difficult to discharge private student loans in bankruptcy, when
students take them out to attend schools that provide no meaningful
training or skills they can find themselves trapped in a spiral of debt
that they have little prospect of escaping.
Theresa Sweet, a thirty-three-year-old California resident, took out
about $100,000 in private loans between 2003 and 2006 to study
photography at the Brooks Institute in Santa Barbara, which is owned by
the Career Education Corporation. At the time, she says the Brooks
recruiters--who have frequently been accused of misleading students--told
her that graduates of their photography program typically made at least
$60,000 straight out of school. In fact, since graduating three years
ago she has been unable to find paid work in her field, and, while she
has managed to get forbearances on her student loans, the interest has
continued to stack up. She now owes more than $200,000.
Looking back, Sweet admits that she was naive in trusting the
recruiters. But she can't help but wonder how she ever qualified for
the loans in the first place, especially given that when she applied
she was unemployed. "If it were me, I never would have loaned me the
money," she says. "Who in their right mind would lend $100,000 in
unsecured debt to an art major?"
Like Sweet, graduates of proprietary colleges often struggle to find
jobs in their fields. This is because, in many cases, they don't get
the skills they need to compete. After all, it's far easier and less
expensive for schools to boost enrollment numbers through aggressive
advertising and recruitment than to expend the resources to build
quality schools. Corinthian and Career Education, which own the schools
Leveque and Sweet attended, have faced the most damning allegations
when it comes to educational quality and steering students into shady
private loans. Other chains have better reputations on these fronts,
among them the University of Phoenix and DeVry University. But even
they have a spotty record of graduating students.
For awhile it looked like the meltdown on Wall Street, and the ensuing
credit crunch, would put an end to predatory lending at for-profit
schools. In 2008 Sallie Mae quit offering subprime private loans to
students at for-profit colleges because the astronomical default rates
had helped throw its stock price into a nosedive. But the proprietary
college industry has found a way around this roadblock, namely making
private loans directly to students, much the way used-car lots loan
money to buyers rather than going through a third party. For example,
in a recent earnings call with investors and analysts, Corinthian said
that it plans to dole out roughly $130 million in "institutional loans"
this year, while Career Education and ITT Educational Services Inc.,
another for-profit chain, have reported that they expect to lend a
combined total of $125 million.
These loans could prove to be even more toxic than the private ones
offered by Sallie Mae. This is because some schools are packaging them
as ordinary consumer credit, which has even fewer built-in safeguards
than private student loans, especially when it comes to disclosure
requirements. This makes it easier for schools to mislead borrowers
about the terms of the debt they are taking on. In one class-action
lawsuit filed earlier this year, former students of Colorado-based
Westwood Colleges allege they were duped into borrowing institutional
loans at a staggering 18 percent interest. According to the complaint,
the college's corporate bosses advise their admissions officers to sign
students up for these loans without revealing how costly they are going
to be. Thus borrowers don't learn about the steep interest until after
they leave school and receive their first loan bill. Worse, the lawsuit
alleges that some students have been signed up for loans without their
permission.
Jillian L. Estes, a Florida lawyer who represents the plaintiffs in the
case, says she has been approached by two dozen former Westwood
admissions representatives who admit that they deliberately avoided
telling students about the terms of these loans. "They knew they'd
never be able to enroll these students if they were up front with
them," Estes explains. (In their written response to the lawsuit,
Westwood College officials offered a "categorical rejection" of the
allegations brought by Estes and her clients.)
Significantly, many proprietary schools are pushing institutional loans
even when they know students won't be able to pay them off; Career
Education and Corinthian Colleges only expect to recover roughly half
of the money they distribute through their institutional lending
programs, according to communications with shareholders. Why would they
lend knowing they won't get the money back? Because any loss is more
than offset by federal loans and financial aid dollars, which, despite
the surge in private educational lending, still fund the bulk of
tuition at proprietary schools. Say a student gets a $60,000 federal
financial aid package and supplements it with a $20,000 institutional
loan. The school comes out $40,000 ahead even if the borrower
ultimately defaults. Plus, getting students in the door pumps up
enrollment numbers, which makes for happy shareholders.
Meanwhile, as the credit crunch eases, traditional lenders may well go
back to making private loans to proprietary school students, especially
given the changes afoot in the industry. President Obama aims to get
rid of the program that allows lending companies to collect lucrative
fees and interest for serving as the middleman on federal student loans
and instead have the government offer the loans directly. Once forced
out of the federal student loan program, traditional lenders will have
a powerful incentive to seek profits by wading deeper into the private
student loan market, and for-profit schools, with their exponential
growth, could once again be an appealing target.
The good news is that the Obama administration seems more inclined than
its predecessor to stand up against the abuses of proprietary schools.
In May, the Department of Education revealed that it was considering
reversing changes the Bush administration made to weaken the
incentive-compensation ban. It is also thinking about adding teeth to
the rules requiring proprietary colleges to show that graduates are
finding "gainful employment" in their field and cracking down on
schools that willfully mislead prospective students. "Our overall goal
at the Department of Education in post-secondary education is to make
sure that students ... have the information they need to make good
choices," Robert Shireman, the deputy undersecretary of education, told
financial analysts and investors during a conference call earlier this
year.
These proposals are a good start, but more steps will be needed. For
starters, the Department of Education should publish the data that it
already collects on the number of students at each school who default
over the lifetime of their loans. At the moment, it only releases the
number who default during the first two years after leaving college,
which is of limited value, not only because this is such a short time
span, but also because the rates can be easily manipulated by schools.
Just publishing lifetime default rates would give prospective students
a clearer picture of the risks of enrolling in a particular school. But
the impact would be far greater if Congress used this data, along with
graduation rates, to weed out abusive institutions; ideally, any school
that failed to meet a certain threshold should be kicked out of the
federal financial aid programs.
At the same time, Congress should require companies that offer private
student loans to give the same kinds of flexible repayment options and
consumer protections as are available through the federal student loan
program, including allowing borrowers to repay their loans as a
percentage of their income. Lawmakers also need to revisit changes
Congress made to the bankruptcy code in 2005, which make it exceeding
difficult for financially distressed borrowers, including those with
private student loans, to discharge their debt in bankruptcy.
These changes would go a long way toward helping people like Martine
Leveque escape their mountains of debt and ensuring that future
students don't wind up in the same situation. It would also guarantee
that taxpayers don't go on bankrolling giant companies that profit by
exploiting those who are struggling to build better lives.