With 1.5 billion credit cards floating around, $560 billion
in outstanding credit-card debt, clearly credit-card debt in
the United States is a problem. With a million-plus bankruptcies
each year, borrowing has taken on a role far beyond traditional
economic justifications or income smoothing.
While Robert Manning acknowledges in Credit Card Nation
that over-consumption plays a role in the mounting piles of
debt consumers are shouldering, he doesn't just fault individuals.
He casts a wide net of blame, including the marketing and profit
maximizing practices of financial companies, Reagan's supply-side
tax cuts, financial deregulation, an unstable post-industrial
economy, growing income and wealth inequalities, and a shift
in cultural norms from the Calvinist ethos of industry and frugality
to one of competitive consumption and short-term gratification.
Manning's comprehensive approach to the causes of credit-card
debt is far more compelling than the simple notion that aggressive
marketing campaigns and solicitations alone have propelled the
trend of credit-card-based lifestyles. While much of Credit
Card Nation is devoted to exploring these causes, the book
relies heavily on characters, who actually leave the reader
thinking that this problem, in large part, boils down to a lack
of personal responsibility.
There is Ron, painted as a victim of the leveraged buyout of
Revlon. But somehow his swirling career path from postdoctorate
researcher to private-sector chemist to part-time clothing salesman
to stockbroker back to chemist back to stockbroker, is not reminiscent
of most people's experience of the 1990s. To blame the merger
and acquisitions era for what appears to be a rather whimsical
career track and the thousands of dollars in credit-card debt
that financed the various transitions seems a bit of a stretch.
Then there is Catherine, whose predicament is intended to represent
"the effects of student loan obligations and personal bankruptcy
as strategies for coping with credit-card debt" particularly
on single women. While there is a worrisome rise in single women
petitioning for bankruptcy, it is difficult to conjure up much
sympathy for Catherine's use of her student loans to pay her
credit-card bills amassed from spending sprees at Saks Fifth
Avenues and Neiman Marcus because she wonders, "Why should the
bourgeoisie have all the nice things?" Her frustration mounts
when she finds that declaring bankruptcy wipes away her remaining
credit-card debts but not her student-loan obligations. The
lesson a more hard-hearted reader might glean is that student
loans are better used for educational pursuits than theater
tickets and expensive cosmetics.
It is not hard to empathize with college students struggling
under the burdens of school loans and part-time jobs. But Jeff?
Upon entering college, Jeff found himself a clique of new friends
who apparently thought paying in cash was behavior reserved
for "quaint and backward cultural practices of Depression-era
farmers," so he used his 16 credit cards to impress them, shelling
out for vacations in London and Canada. "Poor Jeff" doesn't
quite cut it.
Nonetheless, Manning insightfully traces many of the changes
that have led to credit-card debt as a mainstay of consumer
culture. He covers the story of how, during Citicorp's challenges
with deregulation and with poor Third World and real-estate
loans, the conglomerate used credit-card networks to bypass
interstate regulations and state usury laws, leading to generation
of profits of three to five times those of other banking activities.
As Manning illustrates, the promise of increased competition
from deregulation did not bear out in the marketplace.
In 1977, the top 50 banks had half of credit-card accounts;
today the top 10 control over three-quarters, helping explain
why interest costs have climbed to such highs. Manning also
points out how new technologies have been used for financial
profiling and customer acquisition rather than to increase customer-friendly
information or efficiencies.
Jeff aside, one of the most troubling trends Manning covers
is the rise in undergraduate students' access to and use of
credit cards, a trend originally documented by one of this magazine's
contributing editors, Josh Wolf Shenk, five years ago. Over
three-quarters of students today have at least one credit card.
Average balances are $2,748, up almost 50 percent from two years
ago. Most students are unaware that paying the minimum amount
on an average balance could leave them repaying their debt for
15 years.
Manning also traces the growing divergence in what different
groups pay for credit. While the cost of consumer credit has
nearly doubled since banking deregulation, corporate lending
rates have only inched up. More disturbing is the pulling out
of "reputable" financial institutions from underclass neighborhoods,
leaving a void that has been filled by check-cashing outlets,
pawn shops, and rent-to-own stores, with some rates reaching
an astronomical 700 percent.
Varying rates based on specific individual risk characteristics
may be fair business practices, but generalizing based on residence
is clearly an offensive example of market failure. Still, Manning
never reconciles his conflicting points that companies were
first irresponsible in targeting low-income individuals who
could not afford the debt levels offered and then classist when
they eventually pulled back.
In the end, Manning leaves the reader wondering what should
be done. Short of policy solutions, one is left to assume Manning
would like to return to the Puritan ethos of frugality and savings
he talks about so fondly. But cultural norms are unlikely to
shift without an economic crisis.
There are plenty of options, from the student counseling Manning
mentions to stronger regulations concerning the cost of credit
or the amount of debt that lending institutions are permitted
to extend. Many regulatory steps would be objectionable to free-marketeers,
but given the tremendous costs to society, there is a case for
such interventions. Sure, it would be nice to think that the
financial industry, might introduce some of these measures on
their own -- but I'm still hoping gun manufactures will choose
to introduce trigger locks.
The story of unsustainable spending, paltry savings, and mounting
debt is not a simple one. Manning does justice to the intricacies
of the causes. But after reading 300 pages on the topic, the
reader deserve at least the suggestion of a comprehensive solution.
Copyright 2001, The Washington Monthly
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