Technology pundits foresee the day when low-cost wireless devices
provide lightning-fast data connections, a future they've labelled
with the buzzword "unstrung". Bulky PCs and dial-up modems will
be replaced by broadband-ready PDAs, and mobile phones will
double as graphics-rich Web browsers. Need to book an airline
ticket from London to Harare while riding on the Tokyo subway?
Want to download the latest Madonna single while queuing up
for a movie in Jakarta? No problem, thanks to a ubiquitous,
high-speed network primed for on-the-go commerce.
The vision may be dazzling, but cables are not quite yet doomed.
Despite all the hype, wireless technologies remain mired in
an extended adolescence. There has yet to be a substantial shakeout
among the alphabet soup of competing protocols. Telecommunications
companies, hamstrung by outrageous capital costs, have been
slow to implement their wireless strategies. And even the most
talented industry prophets cannot decide how much speed and
functionality consumers will demand.
One technology the public has definitely not embraced is the
Wireless Application Protocol (Wap), a set of specifications
designed to standardise how handheld devices access Web content.
European carriers have been offering Wap-enabled phones for
a couple of years, hoping to turn mobile callers into mobile
Web surfers.
But Wap was designed for last-generation phones, which feature
achingly slow dial-up connection speeds of around 9.6 kilobits
per second. Graphics capabilities on such devices are virtually
non-existent, which complicates a user's ability to access most
Web pages. Wap-specific content can be written in Wireless Markup
Language (WML), but it is difficult for programmers to manipulate
and master.
As a result, Wap has been received rather coldly. In Australia,
less than 15,000 people have purchased Wap phones; of that number,
25% used their phone only once before giving up. A Nielsen Norman
Group report on Wap users in London concluded that "Wap usability
remains poor," and recommended that companies "sit out the current
generation of Wap".
SWITCHED ON
Help is on the way, however, in the form of the General Packet
Radio Service (GPRS). Already deployed in Britain and Germany,
GPRS represents a major shift in how wireless information is
transmitted. The majority of wireless digital networks are "circuit-switched",
meaning users must establish an exclusive one-to-one connection
each time they want to transmit or receive data. This is expensive
and cumbersome, since users are charged for airtime that flies
by as they laboriously download Web content.
GPRS networks, by contrast, are "packet-switched". Like a cable
or DSL hook-up, a GPRS connection is always on, and users are
typically charged either a flat monthly fee or according to
how much data they download. Wap supporters hope the advent
of packet-switched networks will make the protocol more cost-effective,
and perhaps lead to a renaissance.
Packet switching is already old hat to the Japanese. In 1999,
NTT DoCoMo launched i-mode, Japan's packet-switched answer to
Europe's circuit-switched Wap. With over 22 million users at
last count, i-mode is the world's most successful mobile Web-browsing
technology. In order to provide ample content, DoCoMo has partnered
with hundreds of companies willing to create websites specifically
formatted for i-mode phones, which are unique in their ability
to display relatively sophisticated graphics. One particularly
popular application allows users to download pictures of cartoon
characters, for a fee of about $1 per image.
Buoyed by its success in Japan, DoCoMo is planning to bring
i-mode to western Europe, in conjunction with such telco concerns
as KPN of the Netherlands. But wireless experts question whether
the Japanese model will work elsewhere. "Japan is different
because it has a culture of consumer electronics, of being attracted
to new devices, or being a small group of islands that aren't
able to get low-cost wireline service," says Rikki Lee, former
editor of Wireless Week. "So they will adopt these types of
services very quickly and the rest of the world won't." Much
of i-mode's success has been attributed to Japan's twin dearth
of PCs and spacious homes, which means teenagers must access
the Internet via handheld devices while hanging out in public
areas.
LAN PLANS
The west is not entirely behind the wireless curve, however.
Great advances have been made in the creation of wireless local
area networks (WLANs), which enable systems architects to construct
cable-free networks. This is a particular boon for urban centres,
where older buildings cannot easily be retro-fitted with intricate
wires.
Several competing technologies offer cable-free Internet access,
including HomeRF and Orthogonal Frequency Division Multiplexing
(OFDM). But the current leader is the unmemorably named 802.11b.
Laptops equipped with 802.11b antennae can wirelessly access
the Internet by transmitting radio waves to base stations within
45 metres. The standard can support connections up to 11 megabits
per second, about 200 times faster than a PC modem.
802.11b has picked up key industry support from Apple, which
outfits all of its computers with the antennae, and Intel, which
selected the standard over HomeRF for its AnyPoint home networking
product. Security experts have been more reluctant to offer
their endorsement, however. Since the technology operates on
the unregulated 2.4 gigahertz band, which is already crowded
with cordless phones and microwave ovens, it is particularly
susceptible to interference. In April, a group of University
of Maryland researchers published a paper entitled Your 802.11
Wireless Network Has No Clothes, in which they revealed how
eavesdroppers can tap into the networks.
One possible substitute for 802.11b is its more experimental
cousin, 802.11a, which can, theoretically, offer connection
speeds of up to 100 Mbps. It operates on the less-trafficked
5 GHz frequency, where its only potential interference stems
from Nato satellites. The stumbling block, however, is cost
-- adapter cards are likely to remain prohibitively expensive
for non-corporate consumers. (An 802.11a rival, HiperLAN2, is
near identical in its specifications, but has yet to advance
much beyond the research phase.)
TRUE BLUE
For many wireless users, a bigger issue than accessing the
Internet is connecting their myriad gadgets to one another.
The technology that is being trumpeted as their salvation is
Bluetooth, the brainchild of Sweden's Ericsson. Devices with
Bluetooth chips connect to one other via infrared waves, at
a maximum rate of 1 Mbps. The technology's backers believe that
such chips will fall in price, from $25 to $5 each, by 2003,
making Bluetooth the most consumer-friendly wireless networking
technology.
When Bluetooth devices come within 30 metres of one another,
they establish an ad-hoc link, called a "piconet". This link
enables PDA users to zap information back and forth, for example,
or for someone to transmit data from a handheld PC to a nearby
fax machine. There is even the possibility that Bluetooth-equipped
shops will be able to flash coupons to the phones of nearby
pedestrians. Though too slow to satisfy the demands of WLAN
users, Bluetooth does promise to make things easier for gizmo
lovers.
There are caveats, of course. Since it operates on the 2.4
GHz frequency band, Bluetooth's performance can be severely
crippled by its proximity to a 802.11b device -- a sticking point
that may be solved by a two-chip receiver under development
by wireless systems company Mobilian. The media's embrace of
Bluetooth may also have created some unrealistic expectations
about the technology's readiness for the mass market; at a recent
consumer electronics show in Hanover, a Bluetooth demonstration
ended disastrously when a piconet crashed.
THE NEXT FRONTIER
Wireless networking may be a handy trick, but it is hardly
telco's holy grail. The industry dreams of constructing Internet-ready
devices that operate at broadband-comparable speeds, a wireless
future known as third generation (3G). The advent of GPRS is
step one in the upgrading process -- a technological waystation
nicknamed 2.5G. The end goal, however, is a family of handheld
devices that can transmit data at upwards of 2.4 Mbps, twice
as fast as current cable and DSL connections. Telecom executives
dream of teenagers using video-capable phones to download movie
trailers, or adults making real-time Yahoo! auction bids on
their PDAs.
Not surprisingly, there are a host of wireless protocols competing
for 3G market share. Most of Asia and Europe are planning on
converting from the Global Standard for Mobile Communications
(GSM) to Wideband Code Division Multiple Access (W-CDMA). In
the US, where narrowband CDMA is more popular than GSM, carriers
are divided over whether to adopt W-CDMA or a Qualcomm-developed
alternative called CDMA2000. To complicate matters further,
iconoclastic systems based on Time Division Multiple Access
(TDMA), such as AT&T's, plan on migrating to something called
Enhanced Data Rates for Global Evolution (Edge). How devices
based on these rival standards will communicate with one another
is unknown.
Regardless of the standards involved, upgrading current networks
to 3G will be an exorbitantly costly endeavour. European telcos
spent nearly $130 billion purchasing spectrum last year, for
example. Analysts at Herschel Shosteck Associates have estimated
that the global price tag for 3G will eventually hover around
$751 billion. Some wonder whether subscription fees will ever
be adequate to help the telcos recoup their investment. "The
major consideration in the US and Europe is 'If you build it,
will they come?'" says Randy Katz, a professor of electrical
engineering and computer science at the University of California,
Berkeley. "Capital markets have become negative, even bearish,
on cutting additional debt for these companies." That pessimism
is evident in the significant number of layoffs that have recently
affected the wireless sector, especially at Motorola and Ericsson.
The US has particular 3G problems, since much of the relevant
spectrum is controlled by either television networks or the
military. Only Japan seems to be moving toward a workable 3G
system, but even there, technical problems have delayed a much-anticipated
May launch. Europe may have to wait until 2004-2005 to reach
a viable stage for 3G; the US may not get there for a decade.
The fate of 3G ultimately rests in the hands of consumers,
who may be unmoved by the prospect of high-speed mobile Internet
access. "It's like the question of digital TV -- what's the need?"
says Rikki Lee. "Do you really need a phone that will cost $200
more but with a colour display?" Perhaps people will be satisfied
with more limited devices -- phones that allow them to check
their email and send messages, but not download MP3s or view
sports webcasts.
3G proponents point to a rosy future for mobile commerce, which
the Strategis Group estimates will become a $5 billion-a-year
industry by 2004. But will people really be gung-ho about using
their PDAs to purchase goods and services online? "Anytime I
get on a plane, I flip through that catalogue they give you
in the seat pocket -- but I've never ordered anything," says
Katz. "I'm a little sceptical about buying a lot from your cell
phone." As was the case with dotcoms, it's sometimes difficult
to separate bluster from fact when peering into our unstrung
future.
Copyright 2001, World Link
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