Mailbag: Private Loan Borrowers Speak Out
Yesterday, we expressed our strong opposition to a Bush administration proposal that would potentially bailout lenders who have engaged in predatory private student loan practices. Our view is that student loan companies should have to bear responsibility for the consequences of pushing high-cost private loan debt on high risk borrowers. After all, for years, they gladly raked in profits from these loans.
At Higher Ed Watch, we hear regularly from financially distressed private student loan borrowers who believe they have been victimized by lenders (see here and here). Of late, we have received many comments from borrowers who are struggling to repay private loans they received from the student loan giant Sallie Mae to attend for-profit trade schools of questionable quality. Given the debate occurring on Capitol Hill, we thought we'd share some of those comments with you.
Many of the commenters say they were duped into taking out private loans by schools that misled them about the quality of the academic programs they offered and about their job prospects for the future. One such comment came from a borrower who racked up $65,000 in private loan debt attending Scottsdale Culinary Institute (SCI), which is owned by Career Education Corporation, one of the largest chains of trade schools in the country:
The SCI recruiters do a number on you telling you what a great job you will get right out of school and how they even help you find that chef job of your dreams. Then once it's too late to drop out and receive any type of refund, you find out that it's all a lie and it is true, the chefs literally laughed at us thinking we'd be more than a line cook for $8-10 an hour after graduation. I left a corporate job paying $12 an hour to go to this school. What's the point of quitting a perfectly good job and going to a school that cost $30,000 only to get a job paying nearly a quarter LESS than I was earning????
A former student who attended the California School of Culinary Arts, which is also owned by Career Ed, sent in a comment complaining that her school, working hand in hand with Sallie Mae, pushed her into taking more private loan debt than she needed:
I too was blindsided by Sallie Mae. On top of the dishonesty of California School of Culinary Arts' recruiters (such as lying about future wages, lying about exclusiveness of the school, lying about the terms of the loan, lying about financial aid I was supposed to get), the school "accidentally" didn't even follow through with my Cal Grant, making me borrow over $8,000 more than I needed to. I hope they all go out of business and stop doing this to students.
Meanwhile, another commenter who attended Full Sail University in Orlando, FL complained that he had received little value from the education for which he had become so indebted:
I've never received a job in my degree after graduating from FullSail, Orlando Florida. I have over $40,000 in student loans from Full Sail, which after 4 years I owe more now than I borrowed. I feel the school and Sallie Mae scammed me. I need help paying off my student loan or some form of forgiveness. I am now serving in the US Air Force. Is there help for me?
Many of these borrowers expressed frustration over the seemingly inescapable burden these loans have had on their lives. Here are a couple of examples:
I got a loan for school at Katharine Gibbs in NJ from Sallie Mae. When I signed for the loan, I was told that I would not know what the interest rate would be until I had to start paying the loan back. Needless to say, it was a high rate of 17.5%. I have been paying that loan since 2000 and I have yet to see the principle of that loan go down. All these years, it seems that the money that I have paid has gone to the "interest" on my loan. At this rate, I will still be paying the loan until I die. (Paying Until I Die, July 10, 2008)
Has anybody figured out how to re-finance Sallie Mae student loans? They keep raising my son's interest rate on his loans which I have co-signed and now the payments are so high neither one of us can afford it. Everytime I try and call they say Forebearance to us which we have done twice now we are really in trouble. My son took $50,000 to live his dream as a pilot and now with the increase he cannot go forward and will have to work in a different field to pay the loans!! HELP! (Sallie Mae, August 2, 2008)
Many of these borrowers say they are doing their best to repay the loans but have found the loan companies inflexible and unwilling to help them find ways to make repayment easier. Typical is a comment we received from another former student from Scottsdale Culinary Institute:
After I graduated, I was told too bad, Sallie Mae has your loan and you can't refinance or consolidate for any reason ever because Sallie Mae would refuse to release the loan no matter what I did. So here I am 5 years later and my balance is now $60,000 and their collectors are telling me they will take me to court and garnish my wages because I can't force any of my friends to cosign a loan for me...They said they wanted to settle but in the end refused.
One comment we received from a lawyer representing subprime private student loan borrowers was particularly prescient, given the discussions going on now in Congress:
This is a topic near and dear to my heart, as I've begun representing culinary students in Oregon who have incurred profound debts to obtain certifications that qualify them for low paying kitchen jobs...it's clear that students are getting very little training for high dollar programs. I can't help but think that many of the trade-school-for-profit programs are simply numbers games fueled by lax regulation and Wall Street numbers. I wonder how long before the student loan predatory lending problems get the kind of attention given to predatory mortgage lending. Of course, if it does, I imagine that Career Ed Corp., Sallie Mae and other players will get bailed out, and-- like the mortgage crisis -- consumers will get crumbs.
As always, we appreciate the comments we have received on this topic and others. Please keep them coming. Hopefully, policymakers will pay heed of them before acting on this hazardous student loan bailout proposal.
UPDATE: Today, the New America Foundation has joined a coalition of student and consumer advocacy groups in opposing the inclusion of private student loans in the economic bailout package. Here's a copy of the letter the coalition sent today to the leaders of the Senate Banking Committee and the House Financial Services Committee.


















For-Profit Private Programs
The Art Institute (ai), Brookline, MA was calling itself the Massachusetts College of Communication when they sent recuiters to the high school in my senior year. They intentionally misled me with stories of the exceptional opportunities for career advancement in a short amount of time. They tapped into all the anxiety and confusion I was feeling about my future. I was obvious that I couln't afford the "tuition", and I felt pressured to sign off on loans for thousands of dollars to cover the cost of attendance. Not one single credit was accepted when i decided to apply to a 4 year college. The name has changed a few times, but it's still the same set-up. These for-profit entities are allowed to take advantage of special tax status while they systemically rob the most vulnerable segment of college-bound students with fraudulant claims and deceptive practices. Who's going to bail us out?!
Bailout for privates
I am outraged that Congress and the President are considering sending taxpayer bailout dollars to private colleges and universities for "shovel-ready" projects. So many private institutions have endowments, in many cases enormous ones, and already have special tax-exempt status already. Why should the public be paying even more to subsidize them? If we are going to use taxpayer bailout funds for higher education let's spend it at public institutions.
Sallie Mae and Unemployment Garnishing?
How can SM not have any type of flexibility on forbearance or deferment? Now unemployed and receiving unemployment checks, no way to support family other than these checks and they're threatening to garnish my unemployment for some crappy school that got me absolutely nowhere. If you want to get forbearance, you have to make two payments in order to qualify. Ok, well first off, I'm calling you for a deferment because I can't pay right now and your telling me I won't do anything until you send us money you don't have? How's that supposed to work. I don't know if it's possible in Connecticut but if that's what they say they'll do, they're probably not joking.
I deferred 6 months while in school, paid on it for a year and just then did the loan amount equal the amount originally borrowed. It's like we take steps to better ourselves through education, it's all a lie and SM has a fish hook with your future as bait. The accreditation's for these private schools are a joke. What, they get audited by some agency in which the school pays them a fee and everythings nice nice? Then schools tell potential students what they want to hear and the promise of having the know how to get a job in the field while they give you job assistance? That statement couldn't be further from the truth. It's like false advertising. So while loan companies like SM come after us, why don't we go after the schools? oh wait..ct schools of broadcasting just got repo'd by the bank. Something needs to happen so we can at least fulfill our obligation without continuously being raped by fees and interest rates.
California Culinary Arts/Sallie Mae
Foolishly, I co-signed a school loan for a nephew who attended the California Culinary Arts in San Francisco. I have (had?) good credit when I signed the application for a loan. I explicitly told the loan officer at the CCA that I needed to know the terms of the loan before I approved. I also told him that I wanted a low interest guaranteed student loan. I called him several times before school began and never got a response until into the second semester and after the second loan allotment was paid out to CCA. I finally got a hold of the officer at CCA.... long after I received a notice from Sallie Mae and asked him why the interest rate was 15% when the going rate for school loans was in the lower single digits at the time. I was very angry and told him so. He stated that the only reason that the interest rate was so high was because my nephew's credit was bad. I then asked again why the interest rate was so high and he stated that it was so because my credit also was bad. At the time my credit was at 700 or better.... I expressed my frustration with his actions and the lack of communication. I never would have agreed to those terms. I have borrowed and repaid several schools loans to date so I was not new to this proces. I then called Sallie Mae and asked about the terms of the loan and asked why I was never informed, either in writing or otherwise, about the loan terms before hand, and asked for a reduction in loan rate and was told that because the loan had gone through a private bank that was not possible. I then stated that I had never agreed to those terms and that I never signed a contract to that fact. The agent stated that the loan application that I signed was in fact my agreement for the contract...in so many words I was stuck....... I never signed anything more than an application! The original loan amount was $45,000.00 now is over $85,000 and exploding exponentially. I have done everything as well and right as I could in life and now this has turned into a nightmare. I agree with so many people who have added to this forum. This is predatory lending at its "best" and Sallie Mae and the CCA-San Francisco are complicit in this act. I wonder if the financial aid officer and others at CCA were getting commission on these wayward fraudulent practices because he was not honest and forthcoming with his actions. If so, then this is pure and simple fraud and in need of serious investigation. As to whether the education that students receive at CCA is worth the investment is a separate issue... my nephew is working for minimum wage in retail.
Post new comment