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Mailbag: Private Loan Borrowers in Distress

June 5, 2008 - 10:45am

At Higher Ed Watch, we hear regularly from financially-distressed borrowers with private student loans who believe they have been victimized by lenders' predatory practices. Much of that feedback comes in the way comments we continue to receive on blog posts that ran more than a year ago.

At a time when the federal government is providing a major bailout of the student loan industry, we think it is important to highlight the experiences of borrowers who are struggling with unmanageable levels of high-cost, private student loan debt. Surely borrowers such as these could use a helping hand too.

Many of our readers have shared stories with us about the seemingly inescapable burden these loans have had on their lives. Here are a few examples:

"I have borrowed about $50,000 in private loans. My estimated monthly payment for both loans is right around $800 and I earn around $1200 monthly. You guys do the math. I know I have a responsibility, but all I wanted was an education, not a $375,000 debt that i'm gonna carry all the way to my grave...At 18, I had no idea what I was doing to myself!!" (I have borrowed, May 7, 2008)

"My husband and I have over $200,000 in private student loans and over $150,000 in federal student loans. I am currently not working and my husband is a teacher. When our loans enter repayment, the monthly payment will be about $3,000! My husband doesn't even make that much per month and my degree (HISTORY-Lib. Arts) will not land me a high-paying job...We are currently driving one car that is 13 years old and we have two children in elementary school. HELP!" (Massive Debt, April 10, 2008)

"I'm a single mother that is not receiving child support. I have $39,000 of private loans and $17,000 in federal loans. I'm in default with my private student loans based on them not working out a payment plan with me. I have to pay $717 a month on my private loans -- mind you this does not include my federal loans. After taxes, I make about $1,700. This makes me hate the fact I even went to school and received an education." (Private Student Loans, May 8, 2008)

"I took out my loans two or more years ago. Part of that time I was working on my master's degree, but then put it on hold when I had my son in March of 2007. Since then I have been harassed, threatened, and basically called a liar and scam artist by Sallie Mae, when I was unable to start payment of the private loans. They want over $1000 a month and have now bullied me into putting my loans in forbearance twice, which they were kind enough to waive the $100 forbearance fee, but tacked on nearly $5000 each time for the forbearance itself. I am drowning in all this debt, I am disabled and my disability got worse after I gave birth and has been on a downward spiral ever since. I live on $600 a month from disability, so obviously I can not pay over $1000 a month to Sallie." (Disabled and Desperate, May 7, 2008)

Some of our readers say they fell victim to aggressive direct-to-consumer loan companies that never made them aware of their lower-cost federal loan options. Many of them acknowledge that they made bad decisions, but also believe that the loan companies took advantage of them:

"I am a victim of these financial institutions that are targeting college students with good credit. I was able to get $52,000 worth of loans over the internet never speaking to anyone. The terms were very unclear. I had no one to explain to me the devastating impact this would have on my life. By the time that these loans went into repayment status, I owed about $73,000. WOW!!! That is $20,000 worth of interest that they have racked up! My payment which I thought would be around $350 per month is over $700. There was no one to guide me and to explain what a libor rate is. I thought that my interest rate would be 4% and calculated like a regular federal student loan. I was so wrong and now my family is suffering because of this poor stupid choice that I made...I was only 22 years old and had no idea what a life changing event this would be." (Private Student Loans, April 12, 2008)

Others blame the colleges they attended for encouraging them to take on heavy loads of private loan debt with their favored lenders:

"I used Sallie Mae because the school I went to spoke of them like a god company. I borrowed $66,000 from them unfortunately, and now the payback amount is $266,000. (And they get away with it, April 23, 2008)

"I came to America to chase a dream and become a better person in this competitive world. I enrolled in the California School of Culinary Arts and being naive they recommended Sallie Mae to me. I wish I knew better. I was excited since I had no co- signer or good credit and I had the opportunity to get money for school. I jumped onto the train. I was told my payments would be about $200 dollars. Well, I am now looking at $500 dollar bills from Sallie Mae. I earn $2000 dollars a month. I can't even afford to send my people back in Africa some form of help because I basically have nothing left after I pay my bills. " (Sallie Mae worse than Enron, May 9, 2008)

And most cannot understand why the federal government treats private student loans differently than other forms of consumer debt by making it so difficult for financially-distressed borrowers to be able to discharge these loans in bankruptcy.

"Students should be able to discharge their student loans in bankruptcy as they can other non secured debt. Everyone knows there is risk involved with student loans and everyone should play by the rules that any other entity is forced to when it comes to loans. Sallie Mae is a company. A non government entity that is in the business of making money. The sooner people start realizing what is happening to the people of this country, the sooner things may turn around." (Will It Ever End?, December 11, 2007)

We appreciate all of the comments we have received on private loans and other items. Please keep them coming.

Bravo to the New America Foundation

...For bringing attention to this issue. Bankruptcy protections should never have been stripped from student loans. Period. The fact that there are decent citizens being forced off the grid, fleeing the country and even much worse as a result of their student loan debt is unfathomable in the richest country in the world. And this goes not only for private loans, but publicly guaranteed loans as well. Thousands of additional stories from people who are having their wages, tax returns, social security and disability income taken to cover a bare fraction of the penalties and fees on their loans demonstrate this in crystal clarity at www.studentloanjustice.org. The bankruptcy laws have been strengthened to guard against fraud and abuse. Why should student loans stand alone as the ONLY type of loan in U.S. HISTORY to be stripped of this important protection? We have seen the predatory practices that have resulted from this: Sallie Mae's "fee income" has increased by a whopping 227% between 2000-2005. Albert Lord actually brags to shareholders in their 2003 annual report that their record profits were attributable to collections on defaulted loans. There is actually a student loan company in Indiana that has installed a 4000 gallon shark tank in their corporate headquarters. This cannot be what Congress had in mind when it created the Higher Education Act. It is a shame that the sitting Congress has done nothing to remedy this situation. Bills from Senators Durbin, Clinton, and Congressman Davis that would have returned protections such as bankruptcy to student loans have died as a result of intense lobbying by the student loan industry, and opposition from both Republicans and Democrats.

Start with the schools

Why is it that nobody blames the schools? They gladly accept all the money and should be the ones who require students to prove at least a 101 level understanding of the loans they steer them towards. Isn't it funny how they will claim to teach you everything BUT what it means to borrow money?Of course the school gets their money upfront and the students don't feel the pain until they leave so what is their incentive? None!!!! They increase tuition at will because people are dumb enough to keep paying it and students have no clue what they are getting into until it's too late. Sad, very sad!!!

Don't people realize that if

Don't people realize that if loans are dischargeable in bankruptcy, that lenders would charge even more, meaning those who are able to pay off the debt they contractually entered into, would be adversely impacted because of those who fail to take the time to read loan agreements they enter into or call the lender to ask questions. There are ample websites (finaid.org) and books that clearly explain the terms and conditions of private loans. People need to also take responsibility for their actions rather than just blame student loan companies.

Also, taking out loans to finance your education at a school or in a field that won't result in adequate income is the fault of: (a) school's that charge too much, and (b) individuals who do not think about what their future earnings are based on their educational path. Claiming you have a large debt load that is unserviceable post-graduation, because you are not working or not maximizing your earning potential is not the fault of the lender. Lenders are profit motivated, just like individuals who pursue higher education to maximize their future earnings potential.

Ridiculous

This comment is ridiculous.

The banks were making great money before bankruptcy protections were taken away from private loans. In fact, the industry argued that removing this protection would allow them to make loans to people with lower credit scores. This turned out to be a lie. Post-2005, it was found by Mark Kantrowitz that the number of loans made to people with relatively low credit scores remained unchanged. So the lending industry pulled another one over on the American citizenry.

Apologists like this poster point to personal responsibility again, and again, and again. We all know, after decades of this cheap stunt, that this is only a cover to camouflage their lending Irresponsibilities.

Again, I repeat: There is absolutely no good argument for why student loans (public or private) should be the ONLY types of loans in U.S. History to be exempted from bankruptcy protections.

The American people are sick of it. This line won't work any more.

Regulations

Will someone ever regulate marketing practice of private student loans?

Sure people should take the time to find cheaper alternatives but a little regulation would go a long way!

Lori

I do not have federal loans

I do not have federal loans through Sallie Mae. I have only private loans through Sallie Mae. I pay about $400 on these loans monthly, which is more than the minimum amount required.

I consolidated my federal loans in 2004 at a fixed interest rate of about 5%. AES is the holder of those loans, which are being paid back consistently through an employer sponsored program.

But yesterday I received a phone call from Sallie Mae saying I am late on my federal loan payment. Again, I have no federal loan with them. Yet they seem to think I have a $10K federal loan at 7.22% variable interest rate in addition to my private loans. NOTE: This interest rate would be above my interest rate on my private student loans.

I completed graduate school in 2003. I have not been back to school and I have no plans to go back to school. I have been paying my private Sallie Mae loans at a rate that will have them paid off ahead of (Sallie Mae's) schedule.

This is absolutely lunacy, especially when Sallie Mae touts its "borrower benefits"; its customer service and cries poverty to Congress at every opportunity.

Anyone else out there with a similar situation?

Who Speaks For Us?

I borrowed less than $60,000, and received my degree in 1990. Following a consolidation, and deferments/forbearances, my student loan debt, with interest and penalties, stands at over $260,000. There have been sporadic payments over the years, and on a few occasions my wages have been administratively garnished. My scheduled payments have always exceeded my total net take-home pay, and all of my calls and letters to the Department of Ed have fallen on deaf ears. After waging this battle for over 18 years, I've long since given up. I'm all the more disheartened at the realization that if I ever live to see Social Security, the DOE can administratively garnish that too. The lenders have great influence on Congress, backed by profits made on educational loans. Those, like me, who desperately need the ability to discharge these debts in bankruptcy have no viable leverage to get Congress to provide relief. As a result of bad financial decisions made in our teens and early twenties, many thousands of us have no hope of ever being free from this crushing debt. Who speaks for us?

No one is speaking for us.

No one is speaking for us. Because they expect to get as much as possible from us while they can, and then for us to die quietly.

Who speaks for us???

We speak for us, but unfortunately--as you have noticed--only to deaf ears and to each other. The question is, how do we take these many concerns beyond the blogs that are read by other empathetic victims or snickered at by the money hounds that put us in this position in the first place? How do we use our stories to leverage real policy change? Perhaps we ought to spearhead a class-action lawsuit against these predatory lenders, because quite frankly, this is outta hand! And perhaps we also ought to debunk the myth that higher and higher and higher education is the only way to financial stability in this life, and in fact, this push toward higher levels of education leaves many of us in much worse long-term financial shape than when we started. Where's the stability in that? Dare we ever admit that the entire interest-based economic structure, floating dollar--(floating on what? Hot air and a reputation, and backed by nothing but (market-)manipulation, speculation, and belief)--is by its nature unstable? Market volitility. Risk. Unemployment. The very idea of interest that beats inflation is unsustainable, as it forever drives the devaluation of the dollar leaving so many of us suffocated in its wake.

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